Digital File Terms

* All digital files, whether for web use or personal use are "Rights Managed". Our terms are as follows:
 

Personal/Web Usage

* Images can only be used for personal use, which includes home printing, minilab printing, framing prints, sharing with family and friends and viewing on a desktop computer.

* Image files can be used on one domain only (i.e. www.yourdomainname.com.au) They can be used on as many web pages within that domain as you desire.

* Personal Image files CAN NOT be used for any advertising/marketing/media/commercial use - If you require the image for this then it must be purchased as an ultra hi-resolution media file specifically for media use.

* They can be altered if necessary, but they can not be included in any composite that is resold.

* Personal image files CAN NOT be resold.
 

Media Usage

* These files are a higher quality for use in printed publications. They have a resolution of 300dpi and are saved as high quality JPG or CR2 files. Should you require higher resolution or different file types, please contact us directly by phone or email with your specifications.

* You are granted a licence for a ONE TIME USE - This means that you can use the image for one type of publication. If you use the image in a brochure, you do not have the right to then create a new product such as a magazine ad which uses the same image.

* Prices can be negotiated on a different pricing structure based on type of usage. ie; a small brochure ad for a non-profit organization will carry a lower price than a usage involving, for example, a nationally published magazine.
 

Product Return Policy

* If for any reason you are not satisfied with a print order, we will refund 100% of your order upon its return to us in the condition that it was received. Return shipping charges are your responsibility. You must contact us prior to any return and we will give you specific return instructions. If your order is delivered damaged, it is your responsibility to contact us immediately. IMPORTANT: Save all packing materials. Failure to do so can cause your claim to be denied.